Last updated: September 2026
QVILO is a nightlife and leisure discovery app operated by QVILO. QVILO helps users find venues, events, deals, activities, hotels, and stay-in entertainment in their city. The app also includes optional social features such as profiles, posts, and messaging. This Privacy Policy explains how QVILO collects, uses, and protects your data when you use our app.
When you create an account and use QVILO, we collect the following types of information:
When you register, we collect your email address and password. When you set up your profile, you may provide your name, username, display name, profile photo, cover image, bio, location/area, date of birth (for age verification), gender, interests, and preferences. Your email is used for account authentication and communication. Your password is stored securely using industry-standard encryption.
QVILO uses your city or area to show relevant venues, events, and content near you. With your permission, the app may access your device location to personalise your discovery experience. You can disable location access at any time through your device settings. Approximate location (city/area level) is used for content personalisation. We do not continuously track your precise location in the background.
If you use the social features, you may create posts, captions, comments, reactions, and messages. This content is stored and displayed to other users according to your privacy settings. This includes photos and videos you upload, text posts, check-ins at venues, and "Tea" (anonymous gossip) posts. While Tea posts are displayed as anonymous to other users, the actual account is linked internally for moderation and safety purposes.
QVILO offers messaging features including one-to-one chats (VibeChat) and Singles matching chats. Your messages are stored to deliver them to recipients and display conversation history. Message content is not scanned or read by QVILO staff except when required for moderation, legal compliance, or as required by law.
Images you upload — such as profile photos, cover images, post media, and activity photos — are stored on our servers and displayed within the app according to your privacy settings. Uploaded media may be processed for compression and cropping before storage.
If you contact QVILO support, we collect your name, email, subject, and message content to respond to your enquiry. Support messages are stored for quality and training purposes.
QVILO collects anonymous usage data and crash reports to improve app performance, diagnose issues, and understand feature usage. This includes device type, app version, session duration, and feature interaction data. This data is aggregated and does not identify you personally.
QVILO uses the following third-party services to operate the app: • Google Sign-In for authentication • Google Maps for location and mapping features • Cloud storage providers for file and image hosting • Analytics providers for usage data • Email service providers for transactional emails Each third-party provider has its own privacy policy governing data they process. QVILO shares only the minimum data necessary to provide these services.
Your data is used to: • Operate the app and provide discovery, planning, and social features • Display your profile and social content to other users • Personalise your experience with relevant venues, events, and recommendations • Communicate with you about your account, updates, and support • Provide push notifications and in-app notifications • Ensure platform safety through content moderation • Improve and develop new features We do not sell your personal data to third parties.
QVILO takes reasonable measures to protect your data, including encrypted data transmission (HTTPS), secure password hashing, access controls, and regular security reviews. However, no method of transmission or storage is 100% secure. We implement industry-standard safeguards to protect against unauthorised access, alteration, or disclosure of your data.
We retain your data for as long as your account is active. If you delete your account, we remove your profile and personal data within 30 days, except where retention is required by law (such as records of moderation actions or legal compliance). Some anonymised, aggregated data may be retained indefinitely for analytics purposes.
QVILO does not sell your personal data. We may share your data: • With other users as directed by you (e.g., your profile, posts, messages) • With service providers who help us operate the app (under data processing agreements) • When required by law or to respond to legal requests • To protect the rights, property, or safety of QVILO, our users, or others • In connection with a merger, acquisition, or sale of assets (with notice)
You can control your privacy through: • Profile visibility settings (public, circle-only, private, ghost mode) • Activity visibility settings (everyone, circle, only me) • Message privacy settings • Location access (via device settings) • Push notification and email notification preferences • The ability to block other users • The ability to report content and users
You can delete your account at any time within the app by going to Profile → Settings → Delete Account. You can also request account deletion by contacting support at contact@qviloapp.com. Deleting your account removes your profile, personal data, posts, saved items, plans, and social connections within 30 days. Some data related to moderation actions or legal compliance may be retained as required by law.
QVILO is not intended for children under 18. We do not knowingly collect data from anyone under 18. QVILO includes age verification during the Singles onboarding process. If you believe a minor has provided us with personal data, please contact us and we will take steps to delete it.
QVILO is available in the United Kingdom, the United Arab Emirates, and other regions. If you access QVILO from outside the region where it is operated, your data will be transferred to and processed in the region where QVILO operates. By using QVILO, you consent to this transfer.
We may update this Privacy Policy from time to time. We will notify you of material changes through the app or via email. The "Last updated" date at the top of this page indicates when the policy was last revised.
If you have questions about this Privacy Policy or your data, you can contact QVILO at: • Email: contact@qviloapp.com • In-app: Profile → Settings → Support We aim to respond to privacy enquiries within 30 days.